terms and conditions PDF Print E-mail

 

GENERAL SALES TERMS AND CONDITIONS:

  • A deposit of 50% of services’ fees is to be paid at the time of order. The client will also be asked to sign and return the detailed estimate provided to them by Sud Singulier after having consulted the sales terms and conditions.

  • All fees must be paid in full immediately after services are provided or on reception of invoice within a maximum of two weeks after the services are provided.

RESERVATIONS TERMS AND CONDITIONS:

  • For day-long services by guides, hostesses or interpreters, a charge of 15€ will be incurred to the client in those cases in which the client does not provide meal services to personnel of the event.

  • The services of a guide, hostess or interpreter are calculated on an hourly basis, consequently any personnel time incurred over what is set out in the estimate will be charged as overtime.

  • Transportation and parking fees will be charged to the client if the guide/interpreter/hostess is required to travel a great distance to the site where services are to take place. However, wherever possible, Sud Singulier will try to find adequate personnel living as close as possible to the concerned site.

  • For all panoramic tours by coach with stops at important sites, Sud Singulier asks that the coach be equipped with a microphone so that visitors are able to hear the guide’s commentaries and instructions.

  • For all theme tours or walking tours, Sud Singulier reserves the right to limit the number of participants to 25. For reasons of quality, it also reserves the right to advise the client to order a second guide for groups over and above this maximum number.

  • We ask the client to please inform the guide/hostess/interpreter in case of any delay at least a half an hour prior to the initial meeting time.

 
GENERAL CANCELLATION CONDITIONS:

  • Any service which is cancelled less than 48 hours before the date of execution is to be paid in full.

  • For any service cancelled less than 7 days before the date of execution, the 50% deposit will NOT be returned to the client.

PARTICULAR CANCELLATION CONDITIONS:

  • In cases of bad weather other force majeure, Sud Singulier reserves the right to cancel any services which could present a danger to its clients or customers.

  • Sud Singulier cannot be held responsible for any construction or other works at the sites we visit or any other factors which may alter the course of visits to sites.


Mentions légales

 

Siège social :

Sud Singulier
2 Rue Général Revest
34200 Sète
Tél. : +33. 04 67 43 77 72
RCS SETE 479857104

Capital de 8000 euros
N°TVA intracommunautaire : FR474798857104
Code APE :804C

Hébergement du site : OVH
Directrice de la publication : Anne Marie Guittard

Protection de vos données confidentielles:

Le respect de votre vie privée est important pour nous.
En aucun cas, sans votre autorisation expresse, nous ne diffuserons à l'extérieur de notre société des informations vous concernant. Les informations que nous sommes amenés à conserver, par exemple votre e-mail lors de votre abonnement aux lettres d'information, sont conservées sur un serveur sécurisé.



 

Our services

INCOMING AGENCY
GUIDED TOURS

TECHNICAL TRANSLATION SERVICES
INTERPRETATION SERVICES FOR TRADE FAIRS AND CONGRESSES
All of our services are multilingual

Contact us for an estimate

Multilingual tour guides


  • General or theme tours of Sète and the Thau Lagoon

  • General or theme tours of the Languedoc-Roussillon region.

  • Group tours for adults and children

  • ALL OF OUR MULTILINGUAL GUIDES ARE STATE-CERTIFIED

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